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Summary of UCertify Customer Service Calls

10 TOTAL CALLS
40% SUCCESSFUL CONNECTIONS
01:25 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact UCertify to Ask about:

Account:

  • “Unresolved issues. And account issues”

Other:

  • “Help accessing correct course for college course”
  • “Access code”
  • “Mobile app”

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